Refund policy

Vidarr Return & Refund Policy

We want you to love your Vidarr socks. If something's not right, here's how we handle it:

Returns

• Returns accepted within 14 days of delivery.
• Items must be unopened and unworn, in original packaging, to be eligible for a refund — for hygiene reasons, we're unable to accept opened or worn socks for return unless the item is defective.
• Refunds are issued to your original payment method once the return is received and inspected.
• Return shipping is the customer's responsibility, except in cases of defect or our error.

Exchanges

• Need a different size or color? We offer free exchanges within 14 days of delivery.
• Same condition rules apply: unopened/unworn, original packaging.
• You cover the cost of shipping the item back to us; we cover the cost of shipping your exchange out.

Defective or Incorrect Items

• If your order arrives damaged, defective, or incorrect, contact us at info@vidarr.store within 14 days of delivery with a photo of the issue. We'll cover return shipping and send a replacement or refund at no cost to you.

How to Start a Return or Exchange Email info@vidarr.store with your order number and reason for return/exchange, and we'll send you next steps.